Not all contractors are reputable, our reputation is important to us because we obtain our work by recommendation.

Not one of our jobs – we always complete to our customer’s satisfaction 
Badly installed Nexus Filter, needs to be on a level, stable plinth. 
Nottingham Feature Pond, leaking from day 1 dangerous electrics, cables concreted into base. 
Poorly installed equipment, installed in the neighbours’ garden without their knowledge! 

Did not fancy working on these electrics 
KK mutibay filter perched on all sorts! 
Problem was pump had ‘failed’, but it is difficult to work when you have this much debris and sludge. Regular maintenance a must! 
This ‘professional’ has to be a rogue 
How do you lay edging NOT on the wall? Done by someone from a large aquatics store 
Nothing shocks us these days 
WIldlife pond complete with concrete pieces and plastic ‘liner’ 
Bottom drain installed and set with a 50mm gap between top and pond floor; result fish being sucked into filter and blocked bottom drain 
If you put a bottom drain in use reinforced concrete to prevent this 
Unsupported bottom drain has broken 
This is supposed to be a natural look 
Shocking 
Chute does not deliver a blade of water, feature leaks, sump runs out ever 15-20 minutes and more 
Water blade drips and is supposed to circulate water from a 25m x 8m pond 
Expensive job with poor materials and workmanship 
Poorly thought out feature spoiling the desired effect 
NEVER ever have bamboo near your pond – this rogue is a bully and will give problems 
Bamboo! 
Pond re-line completed by a cheap ‘pond professional ‘ – buy cheap buy twice